About Userlike
Userlike is free live chat software for website and mobile support.
Key features
User-friendly Interface
Userlike has an intuitive and easy-to-navigate interface which makes it simple for both operators and customers to use.
Omnichannel Support
Supports multiple communication channels including website chat, messenger apps like WhatsApp, Facebook Messenger, and Telegram, allowing seamless communication with customers.
Customizable Chat Widgets
Offers a high degree of customization for chat widgets, including branding options, which can align with your website’s design and aesthetics.
Comprehensive Analytics
Provides detailed analytics and reporting features to monitor performance and improve customer service strategies.
Automation and Bots
Includes functionalities for chatbots and automation, which can help in managing customer queries efficiently without human intervention.
Integration Capabilities
Supports integrations with various CRM systems and other tools like Slack, Salesforce, and Zapier, enhancing its functionality.
Data Privacy and Security
Ensures high standards for data protection, particularly compliant with GDPR, which is essential for businesses operating within the EU.
Mobile Application
Offers a mobile app for both iOS and Android, allowing operators to manage customer interactions even on the go.
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