Crisp Chat

All-in-one customer support platform for multi-channel engagement.

About Crisp Chat

Crisp Chat helps businesses manage customer interactions across multiple channels, including email, live chat, and social media. With features like a shared inbox, CRM, knowledge base, and chatbot, it streamlines customer support and improves response times. Trusted by over 100,000 companies, Crisp offers 24/5 support to help businesses scale their customer relationships efficiently.

Key features

Intuitive Interface

Crisp Chat’s user-friendly design ensures easy navigation, making it simple for teams to manage customer interactions without technical expertise.

Unified Multi-Channel Support

Consolidate email, live chat, and social media interactions in one platform, allowing businesses to respond to customers efficiently from a single dashboard.

Instant Real-Time Alerts

Receive immediate notifications for new messages, enabling faster responses and higher customer satisfaction rates.

Branded Chat Widget

Customize the chat widget to align with your brand’s style, reinforcing consistency and professionalism across customer touchpoints.

Built-In CRM Tools

Track customer interactions, manage leads, and organize data with integrated CRM features, enhancing relationship management.

Performance Analytics

Access detailed analytics and reports to monitor support performance, identify trends, and refine customer service strategies.

Pricing

Full pricing page

SubscriptionFree option

Free

$0 per month

For solopreneurs and entrepreneurs. Your first shared inbox.

Website chat widget
2 seats included
No AI credits included
Shared inbox
Mobile applications
Chat SDKs
Contact form
E-Commerce integrations
Push notifications

Mini

$45 per month

For early-stage companies who want to improve their customer service.

All the free features
Shared email inbox
4 seats included
Around 90 automated conversations
$5 included AI credits
Shortcuts
Chat triggers
Private notes
Custom email domain
Unlimited data retention
Internal search

Essentials

$95 per month

For small companies requiring a full-featured customer support platform.

All the Mini features
Customer data management
10 seats included
Around 450 automated conversations
$25 included AI credits
Omnichannel inbox
Workflow automation builder
Omnichannel AI Chatbot
Knowledge base
Analytics
Routing rules & Assignment

Popular

Plus

$295 per month

For medium-sized businesses looking for an AI-powered omnichannel customer support software.

All the Essentials features
AI-First Support Suite
20+ seats
Around 1350 automated conversations
$75 included AI credits
Unlimited Task automations
Ticketing system
100+ integrations
White labelling
Enhanced rate limits
Advanced analytics

FAQ

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LiveAgent

LiveAgent offers a comprehensive help desk and live chat solution with AI-powered tools to streamline customer service.

Badges

Promote Crisp Chat giving it more exposure, by adding these badges to your website, documentation, or product listing. Each badge links back to Crisp Chat page on Webfolio.

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Pricing summary

Model

Subscription

Free tier available

Starting from

$45 per month, per workspace

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