LiveAgent

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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About LiveAgent

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber. LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent. LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Key features

Ticket management

Live Chat & In-App-Messaging

AI Chatbot

AI answer assistant

Email notifications

Email Templates

Emailing

Live Chat Support

Call Forward

Call Transfer

Call Analytics and Reporting

Attachment viewer

Spam filter

Help desk & requests management

Reports

Reporting

Reports & analytics

Knowledge Base

Knowledge Management

Customer Service

Customer Support

Customer Feedback Widget

Customer Management

Mobile Apps

FAQ

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Community ratings & full list

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Resources

Pricing summary

Model

Freemium

Free tier available

Starting from

$15.0 / Monthly (Small)

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