About Vtiger One
Vtiger One is a unified CRM platform that integrates sales, marketing, support, and productivity tools into a single system. It provides a 360-degree view of customer data, enabling teams to collaborate efficiently, automate workflows, and make data-driven decisions. With features like AI-driven insights, multi-channel communication, and mobile accessibility, Vtiger One helps businesses of all sizes enhance customer relationships and streamline operations.
Key features
Comprehensive Business Tools
Vtiger One combines sales automation, customer support, marketing automation, and inventory management into one platform. This all-in-one solution helps different departments work together seamlessly, improving efficiency and collaboration across the entire organization.
Tailored Workflows
The software offers extensive customization options, allowing businesses to adapt workflows, fields, and modules to their unique needs. This flexibility ensures that the CRM aligns perfectly with your business processes, enhancing productivity and user adoption.
Intuitive User Experience
With an easy-to-navigate interface, Vtiger One reduces the learning curve for new users. The platform's design focuses on simplicity and efficiency, helping teams get up to speed quickly and maximizing productivity from day one.
Seamless Communication
Built-in tools for email, phone, and social media integrations facilitate better customer interactions. These features enable teams to collaborate effectively, ensuring consistent and engaging communication across all touchpoints.
Cost-Effective Solutions
Vtiger One provides competitive pricing plans that include a wide range of features. This makes it an ideal choice for small to medium-sized businesses looking for a powerful yet affordable CRM solution.
On-the-Go Accessibility
The CRM offers mobile apps for iOS and Android, allowing users to manage customer data, respond to inquiries, and track progress anytime, anywhere. This mobility ensures that your team stays connected and productive, even outside the office.
Responsive Support Team
Vtiger is known for its excellent customer support, offering assistance through multiple channels, including chat, email, and phone. This ensures that users receive timely help and guidance whenever they need it.
Pricing
Full pricing pageOne Pilot
Free plan - ideal for companies getting started on their CRM journey
- Lead & Contact Management
- Leads, Contacts and Organizations
- One View
- Idle Alerts
- Duplicate Prevention
- Profile Scoring
- Contact Engagement
- Emails & Phone Integration
- Document Engagement
- Zoom & Google Meet
- Internal Collaboration
- Direct messages, Comments and @Mentions
- Calendar Notifications
- Meeting Aide in Vtiger Buzz
- Actions Page
- Comments
- Marketing Automation
- Lists and Segments
- Email Campaigns
- 1000 Emails/month
- Email Campaign Reports
- Autoresponders
- Consents for compliance
- Web to Lead Forms
- Email Template Builder
- List Reports
- Landing Pages
- Short URLs
- Facebook Leads Ads and Google Leads Form
- Extension integration
- Project Management
- Tasks & Milestones
- Subtasks
- Gantt View
- Kanban Board
- Sales Pipeline
- Deals and Contact Roles
- Customize Sales Stages
- Deal Kanban View
- Idle Deal Alerts
- Time Spent in every Stage
- Sales Enablement
- Email Sequences
- Google + O365 Add-ins
- Appointment Pages
- Workflows
- Help Desk
- Email to Case
- First Response SLA
- Resolution SLA
- Business Hours
- Mobile App
- Real-time Notifications
- Actions Page
- Business Card Scanner
- Leads, Contacts, Deals, Quotes, Cases
- Voice Notes
- Storage 3 GB
One Growth
A CRM for small and medium-sized businesses
- Everything in One Pilot plus:
- AI Predictive AI
- Generative AI
- Natural Language Querying
- AI Prompt Builder
- AI Query Analytics
- AI Chatbot
- AI Bot Management
- Lead Management
- Lead Auto-assignment & Routing
- Action Center
- Email tracking & real time notifications
- Salesforce Automation
- Multiple pipelines
- Deal Playbooks
- Marketing Automation
- Campaigns 5000 Emails/month or 500 Emails/user
- Help desk
- Organization matching with Email domain
- Agent level business hours
- Case satisfaction survey
- Articles & FAQs
- Customer Portal
- Inventory Management
- Invoicing
- Sales Order
- Reports & Analytics
- Customizable dashboards
- Custom schedule reports
- Automation
- Opportunity creation from Email
- Organization creation from Email
One Professional
A complete CRM that gets all your teams on the same page with Customer One View.
- Everything in One Growth plus:
- Salesforce Automation
- Multiple Pipelines
- Profile & Engagement Scoring
- Lead Scoring
- Sales Forecasting
- Sales Quotas
- Marketing Automation
- 20,000 Emails/month or 2000 Emails/user
- Unlimited Custom Email Templates
- Image Storage
- Autoresponder Email Campaigns
- Scheduled Email Campaigns
- Help Desk
- Social Ticketing
- Round Robin Ticket Assignment
- Least Loaded Ticket Assignment
- Agent Level Business Hours
- Service Contracts
- Conversations
- Internal Team Collaboration
- Live Web Chat
- Dashboards
- Sales Insights
- Support Insights
- Customizable Reports & Dashboards
- Inventory Management
- Invoicing
- Vendor Management
- Purchase Order Management
- Subscriptions
- Payment Tracking
- Sales Order
- Assets
- Project Management
- Task dependencies (Finish to Start)
- Automated task end times (User business hours)
- Process Designer
- Business Process Automation
- Rules, Conditions, and Actions
- Workflows and Approvals
- Flowcharts
- Tasks
One Enterprise
Fully loaded enterprise grade CRM that gives you best-in-class features for a fraction of the cost of comparable options
- Everything in One Professional plus:
- Contact Engagement
- Best Time to Contact
- Salesforce Automation
- Multi Currencies
- Internal Ticketing
- Internal Ticketing system for employees
- Internal ticket Insights
- Help Desk
- Work order management
- Project Management
- Automated Time Tracking and Billing
- Project key metrics and analytics
- Project Templates
One AI
Enterprise-grade CRM with predictive and generative AI features for maximizing AI potential
- Everything in One Enterprise plus:
- BUILT-IN AI
- Predictive AI
- Generative AI
- Natural Language Querying
- Voice Assistants Integration
- Chatbot Prompt Builder
- Query Analytics
- Generative AI Designer
- Predictive AI Designer
Standard User
Full access to all apps and features included in your edition.
Single App User
Full access to one app (Sales, Marketing, Help Desk, Projects, or Inventory) + view-only access to the others.
FAQ
Alternatives to consider
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