Freshsales CRM

AI-powered CRM for scaling sales teams

About Freshsales CRM

Freshsales CRM is an AI-driven sales platform that helps teams close deals faster and boost productivity. With customizable workflows, seamless integrations, and smart automation, it delivers actionable insights while keeping costs competitive, ideal for businesses of all sizes.

Key features

User-Friendly Design

A clean, intuitive interface that minimizes training time and helps teams adapt quickly.

Customizable Sales Processes

Adapt fields, pipelines, and automation to fit your workflows without needing technical expertise.

Integrated Tool Ecosystem

Syncs with email, calendar, and marketing tools to keep all customer interactions centralized.

Automated Sales Tasks

Handles lead routing, follow-ups, and other repetitive tasks, letting your team focus on high-priority deals.

Unified Customer Communication

Combines email, phone, and chat in one platform for faster responses and better team collaboration.

Advanced Sales Analytics

Provides real-time reporting and forecasting to identify trends and make data-driven decisions.

Affordable Scaling Options

Offers flexible pricing, including a free tier, making it accessible for startups and growing businesses.

Mobile Sales Management

A full-featured mobile app that lets sales teams manage leads, update records, and close deals on the go.

Pricing

Full pricing page

Free option

Growth

$9 per year

Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels

Kanban View for Contacts, Accounts, and Deals
Contact Lifecycle Stages
Built-in Chat, Email, & Phone
Email Templates
Custom Fields
Basic Workflows
Contextual Collaboration with Slack
Product Catalog
Curated Reports
Freshworks Marketplace
1 CPQ license
Mobile App
24x5 Support

Pro

$39 per year

Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance

Everything in Growth, plus
Contact Scoring by Freddy AI
Custom Sales Activities
Advanced custom fields
Auto-assignment Rules
Territory Management
Sales Sequences
Sales Emails by Freddy AI
Rephrase, Expand, and Enhance text by Freddy AI
Bring Your Own Carrier (B.Y.O.C)
Multiple Sales Pipelines
Account Hierarchy
Deal Insights by Freddy AI
Advanced Workflows
Custom Reports

Enterprise

$59 per year

Designed for mid to large-sized businesses needing advanced customization and governance capabilities

Everything in Pro, plus
Field-level Permissions
Custom Modules
Forecasting Insights by Freddy AI
Workflows for Custom Modules
Sandbox
Audit Logs

Free plan

$0 one-time

The free plan is designed for small teams of up to 3 users just starting out to manage customer data efficiently. With powerful Kanban views, email templates, built-in phone, and live chat, you can increase productivity and engage with customers seamlessly.

FAQ

Alternatives to consider

See all alternatives

Agile CRM

Agile CRM provides small businesses with powerful CRM, marketing automation, and web analytics to boost sales and growth.

Alore CRM

AI-powered CRM streamlining sales workflows to boost deal closure

Base CRM

Boost sales productivity with Base CRM's powerful tools for small businesses to enterprises

bpm online

AI-native CRM and no-code workflow automation platform

Capsule CRM

Streamline sales, projects, and customer service with an intuitive CRM built for teams of all sizes

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Pricing summary

Free tier available

Starting from

$9/user/month, billed annually

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