Spiceworks Help Desk
Streamline IT support with a cloud-based help desk that saves time and keeps your team productive
About Spiceworks Help Desk
Spiceworks Help Desk is a cloud-based solution designed to simplify IT support for businesses of all sizes. With features like automated ticket management, customizable reporting, and a user-friendly portal, it helps IT teams prioritize tasks and resolve issues faster. The platform offers both a free Core Plan and a feature-rich Premium Plan, ensuring scalability as your needs grow. Backed by a global community of IT professionals, Spiceworks provides reliable support and continuous updates to keep your help desk running smoothly.
Pricing
Full pricing pageCore Plan
Free and supported option for getting started with Cloud Help Desk.
- Quickly create, assign, and manage tickets
- Centralized ticket tracking
- Incident tracking with real-time monitoring
- Automatic email alerts
- Reporting dashboards
- Unlimited end users
- End user portal
- Custom attributes for tickets
- TOTP-based MFA
Premium Plan
Low-cost plan with advanced capabilities for larger teams.
- All Core Plan features
- Bulk actions
- Repeatable checklists
- Customizable reporting
- Ad-free experience
- Tasklists for recurring tasks
- Live chat support 24/5
Premium Plan
Low-cost plan with advanced capabilities for larger teams.
- All Core Plan features
- Bulk actions
- Repeatable checklists
- Customizable reporting
- Ad-free experience
- Tasklists for recurring tasks
- Live chat support 24/5
FAQ
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