UJET
AI-powered CX platform that unifies voice, chat, and mobile for seamless customer experiences
About UJET
UJET transforms traditional contact centers into modern Experience Centers using AI and human collaboration. The platform delivers personalized, contextual journeys across channels while ensuring top-tier security and scalability. With features like generative AI virtual agents, real-time agent coaching, and predictive analytics, UJET optimizes operations and enhances customer satisfaction. Trusted by global brands, UJET combines CRM-first architecture with enterprise-grade compliance for a future-proof CX solution.
Pricing
Full pricing pageBasic
Core voice, reporting, and CRM integration for essential support.
- PSTN Voice Channel
- Standard Reports & Dashboards
- Single Sign-On
- CRM Adapters
- Web SDK
- Standard Support
Pro
Enhanced agent tools, mobile flexibility, and advanced analytics.
- Agent Desktop Experience
- SMS Blending
- Smart Actions
- Mobile SDK
- Advanced Reports & Dashboards
- APIs & Data Exporter
- Premium Support
Enterprise
Comprehensive omnichannel engagement with Premium Support
- Chat Channel
- Email Channel
- SMS Channel
- Social Channel
Digital
Standalone digital suite: Chat, email, SMS, social, and in-app voice.
- Digital Channels (Chat, Email, SMS, Social, and In-App Voice)
- Agent Desktop Experience
- Advanced Reports & Dashboards
- APIs & Data Exporter
- Web & Mobile SDKs
- Premium Support
FAQ
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