✓ Tidio

Tidio is a customer service software suite and marketing platform that integrates help desk, live chat, AI chatbots, AI agents, and email automation to enhance customer engagement for businesses of all sizes. Designed for e-commerce, SaaS, and service-oriented companies, Tidio helps businesses provide real-time support, streamline communication, and increase conversions. With AI-driven chatbots, it automates responses, resolves common queries, and collects leads, reducing the workload on support teams. It also offers multi-channel messaging, allowing businesses to manage conversations from email, Messenger, and Instagram in one place. With Lyro, Tidio's agentic AI for customer service, businesses can achieve up to a 64% resolution rate. Save time, money, and get more done without overextending your team. Connect with visitors instantly using a real-time chat widget that blends seamlessly into your site. An automated agent that handles routine customer queries, freeing up your team for more complex tasks. Design interactive chatbot sequences with a drag-and-drop interface to streamline customer interactions. Organize and manage customer requests efficiently through a built-in ticketing tool. Communicate with customers across various platforms (like Messenger, Instagram, WhatsApp, and email) from one dashboard. Gain visibility into customer behavior and team metrics with built-in analytics. Tailor the chat widget to fit your brand’s look and provide support in multiple languages. Tidio’s intuitive interface, drag-and-drop chatbot builder, and integrations with platforms like Shopify, WordPress, and Zapier make it easy to deploy. Its analytics and visitor tracking features provide insights to improve engagement. With customizable widgets and a mobile app, Tidio ensures businesses stay connected with customers 24/7, improving customer satisfaction and sales. All plans come with a free 7-day trial. No credit card required.