Chat.io
AI-powered chatbots for seamless customer support and sales automation
About Chat.io
ChatBot by LiveChat is an AI-driven customer service platform that automates support, generates leads, and enhances engagement across multiple channels. It integrates with your website, online store, and social media to provide instant responses, product recommendations, and seamless transitions to live agents when needed.
Pricing
Full pricing page Free option
Starter
$19 per year
Small business
- Text Intelligence
- Track up to 100 visitors
- 1 recurring campaign
- 60-day chat history
- Basic widget customization
- 24/7/365 Support
- 1 user
Team
$49 per year
Full-time support team
- Everything in Starter, plus
- Text Intelligence
- Track up to 400 visitors
- Unlimited campaigns
- Unlimited chat history
- Full widget customization
- Basic reporting
- Unlimited users
Business
$79 per year
Customer service department
- Everything in Team, plus
- Text Intelligence
- Track up to 1000 visitors
- Work scheduler
- Staffing prediction
- On-demand reporting
- Advanced reporting
- Agent performance
- SMS and Apple Messages for Business
Enterprise
Custom
Global company, global reach
- Everything in Business, plus
- Text Intelligence
- Customize tracking limit
- Dedicated account manager
- Dedicated onboarding
- White label chat widget
- Software engineer support
- Single Sign-on (SSO)
- HIPAA Compliance
- Alternative payment terms
- Professional services
- Service level agreements (SLAs)
ChatBot
$52 per year
Add ChatBot for routine tasks
FAQ
LiveChat offers an easy setup process. You can sign up for a free 14-day trial and start using the platform quickly. The apps are designed to be user-friendly and packed with useful features.
Yes, LiveChat offers a free 14-day trial. You can sign up and start using the platform without any cost for the first 14 days.
LiveChat supports over 200 integrations, including popular tools like Shopify, Squarespace, Mailchimp, WhatsApp, Facebook, Salesforce, and Slack. You can connect LiveChat with your help desk software and other tools to streamline your workflow.
LiveChat provides features like automated greetings, chat routing, real-time customer information, message templates, and chatbots to enhance your customer support. It also offers robust reporting and real-time collaboration tools to monitor performance and train team members.
Yes, LiveChat allows you to provide 24/7 customer support through chatbots and asynchronous communication. This ensures that your customers can get support at any time, even when your team is not available.
LiveChat uses cookies and similar technologies to enhance your interactions with their website and services. They have a Privacy Policy that explains how they process your data. You can control the use of cookies through your device settings.
LiveChat provides over 20 reports out of the box. These reports help you monitor performance, engagement, and customer satisfaction, allowing you to streamline your workflow and predict staffing needs.
Yes, LiveChat is designed for all business types, from B2B SaaS to travel agencies. It offers flexible, multichannel communication and can be tailored to fit the needs of businesses of any size.
Alternatives to consider
Community ratings & full list
Pricing summary
Free tier available
Starting from
Starter from $19/mo
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