Chat.io

AI-powered chatbots for seamless customer support and sales automation

About Chat.io

ChatBot by LiveChat is an AI-driven customer service platform that automates support, generates leads, and enhances engagement across multiple channels. It integrates with your website, online store, and social media to provide instant responses, product recommendations, and seamless transitions to live agents when needed.

Pricing

Full pricing page

Free option

Starter

$19 per year

Small business

Text Intelligence
Track up to 100 visitors
1 recurring campaign
60-day chat history
Basic widget customization
24/7/365 Support
1 user

Team

$49 per year

Full-time support team

Everything in Starter, plus
Text Intelligence
Track up to 400 visitors
Unlimited campaigns
Unlimited chat history
Full widget customization
Basic reporting
Unlimited users

Business

$79 per year

Customer service department

Everything in Team, plus
Text Intelligence
Track up to 1000 visitors
Work scheduler
Staffing prediction
On-demand reporting
Advanced reporting
Agent performance
SMS and Apple Messages for Business

Enterprise

Custom

Global company, global reach

Everything in Business, plus
Text Intelligence
Customize tracking limit
Dedicated account manager
Dedicated onboarding
White label chat widget
Software engineer support
Single Sign-on (SSO)
HIPAA Compliance
Alternative payment terms
Professional services
Service level agreements (SLAs)

ChatBot

$52 per year

Add ChatBot for routine tasks

FAQ

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Badges

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Pricing summary

Free tier available

Starting from

Starter from $19/mo

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