Dragon Medical Practice Edition 2
Cloud-based speech recognition for faster clinical documentation
About Dragon Medical Practice Edition 2
Dragon Medical Practice Edition 2 is a leading cloud-based speech recognition solution designed to help healthcare professionals document patient care up to three times faster than typing. This advanced tool leverages AI to streamline documentation, allowing clinicians to focus more on patient care. With features like automated transcription and an intuitive interface, it enhances productivity and improves clinical workflows.
FAQ
Technical support is available Monday - Friday from 9AM - 5PM EST. You can also email support 24/7.
You can call 888-831-0088 (US) or 440-473-0000 (Outside US), or fill out the contact form on the website.
Free support includes diagnosing and correcting problems with purchased products, providing links to training materials, retrieving or resetting passwords, and responding to support requests.
Billable support includes installing software on additional computers, reinstalling software not caused by product issues, setting up non-purchased hardware, fixing client-caused problems, configuring roaming Dragon Profiles, and other specialized tasks.
Billable support is typically invoiced at a fixed rate per incident. For extensive work, a time estimate and quotation are provided for approval before starting.
No, custom configuration, reinstallation, or installation on additional computers is not considered technical support and may require billable services.
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