Dragon Medical One by TotalVoiceTech
Top-rated clinical documentation solution powered by AI for faster, more accurate patient records
About Dragon Medical One by TotalVoiceTech
Dragon Medical One is a cloud-based speech recognition platform designed to streamline clinical documentation. It delivers 99% accuracy without voice training, integrates with 200+ EHR systems, and includes secure encryption for HIPAA compliance. Clinicians can dictate, navigate software, and manage workflows hands-free while reducing documentation time by up to 50%. The solution offers flexible subscription plans, mobile microphone support, and 24/7 technical assistance.
FAQ
Technical support is available Monday - Friday from 9AM - 5PM EST. You can also email 24/7 for assistance.
You can call 888-831-0088 (US) or 440-473-0000 (Outside US), fill out the contact form, or send a message for technical support.
Free technical support includes diagnosing and correcting problems with products purchased through the company, providing links to training material or user manuals, retrieving or resetting user passwords, and responding to client emails or support requests.
Billable support includes installing software on additional computers, reinstallation of software not caused by issues related to programs purchased through the company, setting up hardware not purchased through the company, fixing problems caused by client error or negligence, configuring roaming Dragon Profiles, dictation mapping, and other specialized technical support activities.
Billable support is typically invoiced at a fixed rate on a per incident basis. For work involving significant time, a time estimate and quotation are provided for approval before the work is performed.
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