À propos de Zoho CRM
Zoho CRM delivers an all-in-one customer relationship management solution designed for sales, marketing, support, and inventory. With over 40 native integrations and 500+ third-party extensions, it empowers 60 million users worldwide to streamline operations and enhance customer engagement.
Fonctionnalités clés
Sales Force Automation
Automate lead, deal, and contact management to accelerate sales cycles
Process Management
Design and refine sales workflows with customizable automation rules
Omnichannel
Connect with customers across email, phone, social media, and portals
Analytics and Reporting
Access real-time insights through customizable reports and dashboards
Sales Enablement
Generate quotes, manage partnerships, and sync with G Suite or Office 365
Performance Management
Monitor forecasts, manage territories, and motivate teams with gamified metrics
Predictive Intelligence
Use AI-driven lead scoring, deal predictions, and voice-assisted insights
Customization
Adapt layouts, modules, and views to align with unique business processes
Marketing Automation
Segment audiences, nurture leads, and integrate with Google Ads for targeted campaigns
Security
Protect data with role-based access controls and compliance-ready tools
Developer Platform
Extend functionality using REST APIs, widgets, and SDKs for custom apps
Team Collaboration
Foster teamwork with shared tools and communication features
Mobile Apps
Access CRM features on-the-go via native iOS and Android applications
Tarifs
Page de tarifs complèteStandard
All the essentials: Bulk emailing, Custom modules, Workflows, Cadences, Sales forecasting, Search fields, Canvas, Office 365 integration, Zoho Marketplace.
- Bulk emailing
- Custom modules
- Workflows
- Cadences
- Sales forecasting
- Search fields
- Canvas
- Office 365 integration
- Zoho Marketplace
Professional
All Standard features plus Blueprint, CPQ, SalesSignals, Inventory management, Webhooks, Assignment rules, Validation rules, Kiosk Studio, Google Ads integration.
- Blueprint
- CPQ
- SalesSignals
- Inventory management
- Webhooks
- Assignment rules
- Validation rules
- Kiosk Studio
- Google Ads integration
Enterprise
All Professional features plus Zia AI assistant, Territory management, Custom functions, Journey orchestration, Multi-user portals, Layouts, Client scripts, Approval processes, Sandbox.
- Zia AI assistant
- Territory management
- Custom functions
- Journey orchestration
- Multi-user portals
- Layouts
- Client scripts
- Approval processes
- Sandbox
Ultimate
All Enterprise features plus Advanced feature limits, Extended AI capabilities, Advanced customization, Data prep, Augmented analytics, Data visualization, Unified business insights, Advanced administration.
- Advanced feature limits
- Extended AI capabilities
- Advanced customization
- Data prep
- Augmented analytics
- Data visualization
- Unified business insights
- Advanced administration
Team User
For non-sales users like marketing, support, legal, and finance teams.
FAQ
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