UJET
AI-powered CX platform that unifies voice, chat, and mobile for seamless customer experiences
À propos de UJET
UJET transforms traditional contact centers into modern Experience Centers using AI and human collaboration. The platform delivers personalized, contextual journeys across channels while ensuring top-tier security and scalability. With features like generative AI virtual agents, real-time agent coaching, and predictive analytics, UJET optimizes operations and enhances customer satisfaction. Trusted by global brands, UJET combines CRM-first architecture with enterprise-grade compliance for a future-proof CX solution.
Tarifs
Page de tarifs complèteBasic
Core voice, reporting, and CRM integration for essential support.
- PSTN Voice Channel
- Standard Reports & Dashboards
- Single Sign-On
- CRM Adapters
- Web SDK
- Standard Support
Pro
Enhanced agent tools, mobile flexibility, and advanced analytics.
- Agent Desktop Experience
- SMS Blending
- Smart Actions
- Mobile SDK
- Advanced Reports & Dashboards
- APIs & Data Exporter
- Premium Support
Enterprise
Comprehensive omnichannel engagement with Premium Support
- Chat Channel
- Email Channel
- SMS Channel
- Social Channel
Digital
Standalone digital suite: Chat, email, SMS, social, and in-app voice.
- Digital Channels (Chat, Email, SMS, Social, and In-App Voice)
- Agent Desktop Experience
- Advanced Reports & Dashboards
- APIs & Data Exporter
- Web & Mobile SDKs
- Premium Support
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