Spiceworks Help Desk

Streamline IT support with a cloud-based help desk that saves time and keeps your team productive

À propos de Spiceworks Help Desk

Spiceworks Help Desk is a cloud-based solution designed to simplify IT support for businesses of all sizes. With features like automated ticket management, customizable reporting, and a user-friendly portal, it helps IT teams prioritize tasks and resolve issues faster. The platform offers both a free Core Plan and a feature-rich Premium Plan, ensuring scalability as your needs grow. Backed by a global community of IT professionals, Spiceworks provides reliable support and continuous updates to keep your help desk running smoothly.

Tarifs

Page de tarifs complète

FreemiumOption gratuite

Core Plan

0 $US par mois

Free and supported option for getting started with Cloud Help Desk.

Quickly create, assign, and manage tickets
Centralized ticket tracking
Incident tracking with real-time monitoring
Automatic email alerts
Reporting dashboards
Unlimited end users
End user portal
Custom attributes for tickets
TOTP-based MFA

Populaire

Premium Plan

5 $US par an

Low-cost plan with advanced capabilities for larger teams.

All Core Plan features
Bulk actions
Repeatable checklists
Customizable reporting
Ad-free experience
Tasklists for recurring tasks
Live chat support 24/5

Premium Plan

6 $US par mois

Low-cost plan with advanced capabilities for larger teams.

All Core Plan features
Bulk actions
Repeatable checklists
Customizable reporting
Ad-free experience
Tasklists for recurring tasks
Live chat support 24/5

FAQ

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Résumé des tarifs

Modèle

Freemium

Offre gratuite disponible

À partir de

Free (Core Plan) or $5 per seat per month (Premium Plan)

Catégories

Performance monitoring

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