GrooveHQ
Streamline customer support with GrooveHQ's intuitive ticketing system
À propos de GrooveHQ
GrooveHQ is a powerful yet simple help desk designed for growing teams. It combines a shared inbox, smart automation, AI tools, and seamless integrations to manage customer conversations efficiently. Trusted by 130,000+ support experts, GrooveHQ helps teams respond faster, improve CSAT scores, and save time with automated workflows.
Tarifs
Page de tarifs complèteStandard
12 345 678,90 $US par mois
per user per month (limit 25)
- 2 Shared inboxes with email, live chat, and social channels
- Email management & ticketing
- Unlimited help widgets
- Round robin auto assignments
- Standard rule automations
- Satisfaction ratings & feedback
- Standard reporting
- API & webhook access
- 40+ Native integrations
- iOS & Android mobile apps
- Email & help desk importer
- Onboarding and 24x7 support
Populaire
Plus
12 345 678,90 $US par mois
Popular
- All features in Standard, and:
- 5 Shared inboxes with email, live chat, and social channels
- 10 Free lite users
- Advanced rule automations
- SLA management
- Advanced reporting
- Business hours
- AI summarize
- AI sentiment & tagging
- AI writing assist
- Team assignments & reporting
- Premium integrations (HubSpot, Jira, Salesforce)
Proper
12 345 678,90 $US par mois
- All features in Plus, and:
- 25 Shared inboxes with email, live chat, and social channels
- 50 Free lite users
- Tiered discounts
- Data exports
- Enterprise security
- Advanced API access
- Skill based auto assignment
- Concierge onboarding
- Dedicated account manager
- Quarterly account optimization reviews
- Quarterly team training
- Call back support
- Engineer support
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