À propos de Etar
Etar is an open-source Android calendar app designed with Material Design principles. It offers multiple views, offline calendar support, and integration with cloud services via CalDAV. The app is built on AOSP Calendar and includes features like agenda widgets, multilingual UI, and ICS import/export. Ideal for users seeking a customizable, privacy-focused calendar solution.
FAQ
There are three levels of support: the basic plan included with your GitHub Enterprise license, GitHub Premium Support, and GitHub Premium Plus Support. Each level offers different features and response times.
If you are an existing GitHub Premium Support customer, please sign in to the support portal. If you don’t already have GitHub Premium Support, please contact sales.
Escalation and incident management is the ability to escalate ticket progression in the GitHub support portal. Support Incident Coordinators orchestrate all necessary parties to resolve the ticket, and Senior Escalation Engineers facilitate internal communications to improve future support capabilities.
GitHub Premium Support and GitHub Premium Plus Support customers have SLAs. For urgent priority tickets, the SLA guarantees a 30-minute initial response time, including troubleshooting. For high priority tickets, the SLA provides a four-hour initial response time.
For initial troubleshooting, the assigned engineer will review and acknowledge your ticket. They may ask for additional information such as screenshots, error messages, log files, or specific console commands. If a callback was requested, they may invite you to a screen-sharing session.
GitHub Premium Support and GitHub Premium Plus Support customers are entitled to unlimited automated health check reports. Additionally, GitHub Premium Plus Support customers can request quarterly enhanced health checks with findings and recommendations from a Customer Reliability Engineer.
GitHub Premium Support includes 24/7 support, phone support, screen sharing for critical issues, and 20 support entitlements. GitHub Premium Plus Support includes all of these features plus a designated Customer Reliability Engineer, incident management, quarterly enhanced health checks, and 12 hours of technical advisory hours per quarter.
Yes, existing customers can upgrade to GitHub Premium Support to drive impact quickly and experience faster responses 24/7.
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Open source
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