Crisp Chat
All-in-one customer support platform for multi-channel engagement.
À propos de Crisp Chat
Crisp Chat helps businesses manage customer interactions across multiple channels, including email, live chat, and social media. With features like a shared inbox, CRM, knowledge base, and chatbot, it streamlines customer support and improves response times. Trusted by over 100,000 companies, Crisp offers 24/5 support to help businesses scale their customer relationships efficiently.
Fonctionnalités clés
Intuitive Interface
Crisp Chat’s user-friendly design ensures easy navigation, making it simple for teams to manage customer interactions without technical expertise.
Unified Multi-Channel Support
Consolidate email, live chat, and social media interactions in one platform, allowing businesses to respond to customers efficiently from a single dashboard.
Instant Real-Time Alerts
Receive immediate notifications for new messages, enabling faster responses and higher customer satisfaction rates.
Branded Chat Widget
Customize the chat widget to align with your brand’s style, reinforcing consistency and professionalism across customer touchpoints.
Built-In CRM Tools
Track customer interactions, manage leads, and organize data with integrated CRM features, enhancing relationship management.
Performance Analytics
Access detailed analytics and reports to monitor support performance, identify trends, and refine customer service strategies.
Tarifs
Page de tarifs complèteFree
For solopreneurs and entrepreneurs. Your first shared inbox.
- Website chat widget
- 2 seats included
- No AI credits included
- Shared inbox
- Mobile applications
- Chat SDKs
- Contact form
- E-Commerce integrations
- Push notifications
Mini
For early-stage companies who want to improve their customer service.
- All the free features
- Shared email inbox
- 4 seats included
- Around 90 automated conversations
- $5 included AI credits
- Shortcuts
- Chat triggers
- Private notes
- Custom email domain
- Unlimited data retention
- Internal search
Essentials
For small companies requiring a full-featured customer support platform.
- All the Mini features
- Customer data management
- 10 seats included
- Around 450 automated conversations
- $25 included AI credits
- Omnichannel inbox
- Workflow automation builder
- Omnichannel AI Chatbot
- Knowledge base
- Analytics
- Routing rules & Assignment
Plus
For medium-sized businesses looking for an AI-powered omnichannel customer support software.
- All the Essentials features
- AI-First Support Suite
- 20+ seats
- Around 1350 automated conversations
- $75 included AI credits
- Unlimited Task automations
- Ticketing system
- 100+ integrations
- White labelling
- Enhanced rate limits
- Advanced analytics
FAQ
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