À propos de Botkit
Botkit is an open-source framework for developing chatbots, apps, and integrations across popular messaging platforms. It includes a core library and plugins for Slack, Facebook Messenger, Twilio SMS, and more, all under the MIT license.
Tarifs
Page de tarifs complèteFreemiumOption gratuite
Free
0 $US par mois
The basics for individuals and organizations
- Unlimited public/private repositories
- Host open source projects in public GitHub repositories
- Dependabot security and version updates
- 2,000 CI/CD minutes/month
- 500MB of Packages storage
- Issues & Projects
- Community support
Populaire
Team
4 $US par mois
Advanced collaboration for individuals and organizations
- Everything included in Free
- Access to GitHub Codespaces
- Repository rules
- Multiple reviewers in pull requests
- Draft pull requests
- Code owners
- Required reviewers
- Pages and Wikis
- Environment deployment branches and secrets
- 3,000 CI/CD minutes/month
- 2GB of Packages storage
- Web-based support
- GitHub Secret Protection
- GitHub Code Security
Enterprise
21 $US par mois
Security, compliance, and flexible deployment
- Everything included in Team
- Data residency
- Enterprise Managed Users
- User provisioning through SCIM
- Enterprise Account to centrally manage multiple organizations
- Environment protection rules
- Repository rules
- Audit Log API
- SOC1, SOC2, type 2 reports annually
- FedRAMP Tailored Authority to Operate (ATO)
- SAML single sign-on
- Advanced auditing
- GitHub Connect
- 50,000 CI/CD minutes/month
- 50GB of Packages storage
- Premium support
FAQ
There are three levels of support: the basic plan included with your GitHub Enterprise license, GitHub Premium Support, and GitHub Premium Plus Support. Each level offers different features and response times.
If you are an existing GitHub Premium Support customer, please sign in to the support portal. If you don’t already have GitHub Premium Support, please contact sales.
For initial troubleshooting, the assigned Premium Support Engineer or Customer Reliability Engineer will review and acknowledge your ticket. They may ask for additional information such as screenshots, error messages, log files, diagnostics files, support bundles, or the output of specific console commands. If a callback was requested, they may also invite you to join a screen-sharing session.
GitHub Premium Support and GitHub Premium Plus Support customers have SLAs. For urgent priority tickets, the SLA guarantees a 30-minute initial response time, which includes troubleshooting. For high priority tickets, the SLA provides a four-hour initial response time.
Escalation and incident management is the ability to escalate ticket progression in the GitHub support portal. After someone escalates a ticket, Support Incident Coordinators orchestrate all necessary parties to resolve the ticket. Additionally, Senior Escalation Engineers facilitate GitHub-internal technical communications and liaise with the rest of GitHub to improve the support team’s capability in similar future circumstances.
Incident response management helps manage the technical resources needed for case resolution. Support Incident Coordinators are available for incident response management 24/7.
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Résumé des tarifs
Modèle
Freemium
À partir de
$4 USD per user/month
Catégories
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