Blocks.js
Blocks.js: A legacy UI component library for JavaScript applications
À propos de Blocks.js
Blocks.js is a deprecated UI component library for JavaScript applications. Originally named Blocks.js, this repository now hosts version 1.1.9 of Gem.js to maintain compatibility with existing installations. It includes essential components like buttons, checkboxes, and tables, making it suitable for developers needing stable, older versions of this toolkit.
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For urgent priority tickets, the SLA guarantees a 30-minute initial response time, which includes troubleshooting. For high priority tickets, the SLA provides a four-hour initial response time.
Initial troubleshooting includes reviewing and acknowledging your ticket. The engineer may ask for additional information such as screenshots, error messages, log files, diagnostics files, support bundles, or the output of specific console commands. They may also collaborate with others in support, engineering, or in the regional incident commander.
GitHub Premium Support and GitHub Premium Plus Support customers are entitled to unlimited automated health check reports. Additionally, GitHub Premium Plus Support customers can request quarterly enhanced health checks with findings, interpretations, and recommendations from a Customer Reliability Engineer.
Escalation and incident management is the ability to escalate ticket progression in the GitHub support portal. After someone escalates a ticket, Support Incident Coordinators orchestrate all necessary parties to resolve the ticket. Additionally, Senior Escalation Engineers facilitate GitHub-internal technical communications and liaise with the rest of GitHub to improve the support team’s capability in similar future circumstances.
Incident response management helps manage the technical resources needed for case resolution. Support Incident Coordinators are available for incident response management 24/7.
GitHub Premium Plus Support includes all the features of GitHub Premium Support, plus additional benefits such as a designated Customer Reliability Engineer, incident management, quarterly enhanced health checks, crisis prevention, 12 hours of technical advisory hours per quarter, and application upgrade assistance.
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