Ancestry Support
Simplify sharing Ancestry DNA results with family and friends
À propos de Ancestry Support
Ancestry Support provides step-by-step guidance for sharing DNA results, managing permissions, and resolving common issues. Whether through the web browser or mobile app, this service ensures secure and efficient collaboration with family members.
FAQ
To share your Ancestry DNA results, you need an Ancestry account and a completed DNA test. The recipient also needs an Ancestry account. Go to the DNA tab, select 'DNA results summary,' then choose 'settings' in the top right corner. Navigate to the privacy section, select 'sharing preferences,' and choose 'change' next to 'DNA ethnicity and matches.' Click 'add a person' and select their role (viewer, collaborator, or manager), then send the invitation.
Yes, you can share only your ethnicity results. Using a browser, go to the DNA tab, select 'DNA story,' and choose the 'share' option at the top of the page to get a shareable link or download the image. From the Ancestry app, go to 'more' at the bottom of the screen, select 'DNA story,' and choose 'share/discover your DNA story,' then select 'share.'
To manage invitations, go to the DNA tab, select 'DNA results summary,' then 'settings' and 'privacy.' Under 'sharing preferences,' choose 'change' next to 'DNA ethnicity and matches.' To change a role, select the person and choose a different role. To remove an invitation, click the 'X' next to their name. To resend an invitation, select the 'resend' option.
No, Ancestrytechhelp.com is an independent online technician service and is not affiliated with or endorsed by Ancestry.com. It provides support for Ancestry and genealogy software users for a fee. Any use of third-party trademarks is for referential purposes only.
If your product is under warranty, you should visit the manufacturer's website to access free support services. Ancestrytechhelp.com can provide contact information for the brand if you request it.
If you have queries about Ancestry DNA results, you can reach out to Ancestrytechhelp.com professionals anytime for quick assistance. They offer customer service to help with your concerns.
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