About Zoho CRM
Zoho CRM provides a comprehensive customer relationship management solution for sales, marketing, support, and inventory. With over 40 built-in integrations and 500+ third-party extensions, it's trusted by 60 million users globally.
Key features
Sales Force Automation
Streamline lead, deal, and contact management with automated workflows
Process Management
Build and optimize sales processes with customizable rules
Omnichannel
Engage customers via email, phone, social media, and portals
Analytics and Reporting
Generate insights with custom reports and analytical tools
Sales Enablement
Create quotes, manage partners, and sync with G Suite/Office 365
Performance Management
Track forecasts, manage territories, and gamify sales performance
Predictive Intelligence
Leverage AI for lead scoring, deal predictions, and voice assistance
Customization
Tailor layouts, components, and views to fit your business needs
Marketing Automation
Segment customers, nurture leads, and integrate with Google Ads
Security
Ensure data protection with role-based access and compliance tools
Developer Platform
Build custom apps with REST API, widgets, and SDKs
Team Collaboration
Enhance teamwork with shared tools and communication features
Mobile Apps
Access CRM on the go with native mobile applications
Pricing
Full pricing pageStandard
All the essentials: Bulk emailing, Custom modules, Workflows, Cadences, Sales forecasting, Search fields, Canvas, Office 365 integration, Zoho Marketplace.
- Bulk emailing
- Custom modules
- Workflows
- Cadences
- Sales forecasting
- Search fields
- Canvas
- Office 365 integration
- Zoho Marketplace
Professional
All Standard features plus Blueprint, CPQ, SalesSignals, Inventory management, Webhooks, Assignment rules, Validation rules, Kiosk Studio, Google Ads integration.
- Blueprint
- CPQ
- SalesSignals
- Inventory management
- Webhooks
- Assignment rules
- Validation rules
- Kiosk Studio
- Google Ads integration
Enterprise
All Professional features plus Zia AI assistant, Territory management, Custom functions, Journey orchestration, Multi-user portals, Layouts, Client scripts, Approval processes, Sandbox.
- Zia AI assistant
- Territory management
- Custom functions
- Journey orchestration
- Multi-user portals
- Layouts
- Client scripts
- Approval processes
- Sandbox
Ultimate
All Enterprise features plus Advanced feature limits, Extended AI capabilities, Advanced customization, Data prep, Augmented analytics, Data visualization, Unified business insights, Advanced administration.
- Advanced feature limits
- Extended AI capabilities
- Advanced customization
- Data prep
- Augmented analytics
- Data visualization
- Unified business insights
- Advanced administration
Team User
For non-sales users like marketing, support, legal, and finance teams.
FAQ
Alternatives to consider
Community ratings & full list
Pricing summary
Categories
Claim this tool
Are you the founder? Claim your profile to update details and track views.
Claim tool