Yotpo
Boost eCommerce revenue with AI-powered reviews, loyalty programs, and smart visibility tools
About Yotpo
Yotpo helps brands build trust, foster loyalty, and drive sales through authentic customer reviews, AI-driven insights, and personalized loyalty programs. With seamless integrations and a focus on AI-powered commerce, Yotpo empowers brands to create lasting customer relationships and maximize revenue growth.
FAQ
Yotpo integrates seamlessly with major eCommerce platforms such as Shopify, Shopify Plus, BigCommerce, Adobe Commerce (Magento), WooCommerce, and Salesforce Commerce Cloud. It also offers robust APIs and third-party integrations to support custom platforms.
You can absolutely use a single Yotpo product independently. Yotpo's modular approach means each solution, Reviews and Loyalty, can function on its own or as part of a broader customer engagement strategy.
Yes, Yotpo is built to support global brands. It offers full multilingual support for review request emails, on-site widgets, and marketing flows. Additionally, Yotpo offers reviews translations and country-specific customization.
Yotpo helps brands grow by transforming customer experiences into revenue-driving moments. From collecting authentic reviews that boost trust and conversions, to rewarding repeat purchases through loyalty programs, Yotpo gives brands the tools to increase customer lifetime value and reduce churn.
Yotpo offers comprehensive onboarding and training resources, including guided product setup, video tutorials, documentation, and webinars. Depending on your contract, Yotpo provides a dedicated onboarding manager who ensures seamless implementation and training tailored to your goals and tech stack.
Yes, Yotpo provides live chat, email, and phone support depending on your plan level. Support is accessible through the Yotpo admin dashboard. Premium clients may also receive faster SLA-backed support and access to technical specialists.
Yotpo offers both monthly and annual billing options, depending on your plan. Billing is typically based on usage metrics such as order count or other product-specific metrics. Invoices are available through the admin dashboard, and payments can be made by credit card or invoicing for larger accounts.
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