Yellow.ai
Agentic AI platform for autonomous customer interactions and enterprise automation
About Yellow.ai
Yellow.ai is an enterprise-grade Agentic AI platform that enables human-like conversations at scale. With 15+ cutting-edge LLMs, omnichannel support, and 150+ integrations, it empowers businesses to reduce operational costs, enhance customer experience, and drive revenue. Trusted by 1300+ global brands, the platform offers dynamic analytics, multi-LLM flexibility, and enterprise-grade security to deliver smarter, faster service automation.
Pricing
Full pricing page Free option
Free
$0 per month
Basic plan with limited features
- 1 AI Agent
- 500 chat sessions included, then $0.99 per resolution
- Limited channels supported
- Limited integrations
- Basic access
Popular
Enterprise
Custom
Unlimited features and full access
- Unlimited AI Agents
- Unlimited chat sessions
- All channels supported
- 150+ integrations
- SOC2/GDPR/ISO compliance
FAQ
You can reduce operational costs by up to 60% by automating up to 80% of incoming email queries.
Yes, it comprehends complex emails written in everyday language, understands long and unstructured mails, identifies multiple intents, and recognizes urgency and user sentiment.
It cross-references user details with CRM for contextual resolutions, identifies user sentiment for customized responses, and ensures adherence to company content guidelines while replying.
Yes, it provides seamless integration with underlying systems, including existing ticketing systems and CRM tools. Conversations over mail are recorded in the CRM for reference.
The AI-powered agent assist can seamlessly transfer to a human agent depending on the customer query. Human agents are looped in as a fallback for specific complex queries.
It automatically triggers an agent transfer when negative user sentiment is detected, ensuring timely escalation to the right team.
Yes, you can book a demo to explore how Yellow.ai Email Automation can streamline your support operations.
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Pricing summary
Free tier available
Starting from
Free plan available, Enterprise pricing on request
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