Wrike Scrum Boards
Streamline Agile project management with Wrike's online Scrum boards
About Wrike Scrum Boards
Wrike Scrum Boards provide a powerful platform for Agile teams to organize backlogs, prioritize tasks, and collaborate in real time. With customizable views, smart automation, and robust reporting tools, Wrike helps teams iterate faster and deliver results more efficiently.
FAQ
Free accounts have access to the Help Center and Wrike Community, as well as an AI chatbot available 24/7.
Paid accounts include access to the Help Center, AI chatbot, and live agent support via live chat in the Help Center (24/5).
The Premium Support plan includes live chat in Wrike Workspace (24 hours on business days), weekend support via web form and callbacks, priority phone support (24/5), and a guaranteed 1-hour first response time, including weekends.
The Premium Support Plus plan includes a designated support team of 1-3 engineers, monthly support reports, governance support, proactive issue monitoring, and VIP support for admins via Help Center chat, in-app chat, and web form (24/5).
You can contact Wrike Support through the Help Center, live chat in Wrike Workspace, web form, or phone, depending on your support plan. For Premium and Premium Support Plus plans, additional options like VIP support and monthly reports are available.
Phone support is available 24/5 with the Premium and Premium Support Plus plans, but not 24/7.
Web form support has a 1-hour response time and is available 24/7 with the Premium and Premium Support Plus plans.
Monthly support reports are available with the Premium Support Plus plan and provide customizable insights into support activity trends, ticket volumes, top subjects, and requesters.
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