Workato
Enterprise-grade integration and automation platform for AI-driven workflows
About Workato
Workato is an enterprise iPaaS (Integration Platform as a Service) designed to simplify and accelerate business automation. Built by integration experts, it empowers organizations to connect applications, automate processes, and leverage AI for smarter workflows. Recognized as a Gartner Magic Quadrant Leader for Integration Platform as a Service, Workato provides a unified platform for cross-department automation, AI-driven agent development, and scalable enterprise integrations.
FAQ
Workato Genies can reduce inbound ticket volume and support costs by resolving customer requests instantly, providing intelligent employee self-service, and supporting your team through complex cases.
Workato Genies are customizable and extensible because Agent Studio's low-code/no-code, modular design lets you customize instantly and scale as your business evolves.
Workato Genies move beyond chatbots with Deep Action™, enabling them to execute complete business processes from start to finish by orchestrating multi-step workflows, handling exceptions and request approvals, and coordinating across systems to deliver results.
Workato ensures the security of Genies with patented, real-time authorization via OAuth 2.0. Genies act on behalf of verified users, not shared service accounts, ensuring complete compliance, governance, and traceability.
Workato offers certified compliance for Genies, allowing you to scale securely across 14,000+ apps.
Workato Genies handle business processes by empowering AI agents to autonomously execute multi-step business actions, manage logic and approvals, and collaborate with teammates or other agents.
Yes, Workato Genies are always on and always proactive. Powered by Workato’s event-driven iPaaS, they respond automatically to business triggers, schedules, and APIs.
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