The Dude
Network monitoring and management tool for MikroTik devices
About The Dude
The Dude is a network monitoring and management tool designed to automatically scan devices, map networks, monitor services, and provide alerts for potential issues. It offers a user-friendly interface for visualizing and managing network infrastructure.
FAQ
First, contact your distributor if the device was not purchased directly from MikroTik. Then, check the RouterOS documentation and configuration examples for answers. Ensure your issue is present with the latest version of RouterOS. Provide a brief problem description and a support output file (suppout.rif) when contacting support.
Before contacting support, check the documentation, update to the latest RouterOS version, and prepare a network setup brief along with a support output file (suppout.rif) created when the problem appears.
E-mail replies might take up to 3 business days. For immediate assistance, you can hire a MikroTik Certified Consultation Specialist.
No, technical support does not include training on TCP/IP.
Most questions are answered in the RouterOS documentation, which describes the operating system of MikroTik devices. The documentation applies to the latest stable RouterOS version.
You can hire a MikroTik Certified Consultant for personal training, help in designing, or troubleshooting your network. There is a list of specialists available for you to choose from.
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