TeamDrive
Secure, DSGVO-compliant cloud collaboration for businesses of all sizes
About TeamDrive
TeamDrive offers a high-security, ISO 27001-certified cloud solution designed for businesses, government agencies, and organizations needing robust data protection. With end-to-end encryption, zero-knowledge architecture, and DSGVO compliance, it ensures secure file sharing, collaboration, and storage, both in the cloud and on-premise. Ideal for teams requiring uncompromising security without complex setup.
FAQ
TeamDrive Cloud is designed for self-employed individuals, small businesses, large enterprises, government agencies, organizations, law firms, and associations.
TeamDrive Cloud starts at 6.33€ per month.
Your subscription includes support during normal business hours (Monday-Friday, 8 AM-5 PM) for issues like account inquiries, billing questions, troubleshooting unexpected behavior, and upgrade-related problems. Support is available in German and English.
You can reach TeamDrive support through the Support form in the TeamDrive application under 'Support' or by emailing info@teamdrive.com. Include detailed error descriptions and screenshots if possible.
Support does not cover network configuration issues, software training, synchronization problems with third-party apps (e.g., Dropbox, OneDrive), or unauthorized changes to your TeamDrive database or configuration. These may require paid support.
Yes, paid support is available starting at 42.50€ (net) per 15 minutes. You can also negotiate a fixed price for a specific time frame.
No, TeamDrive support will not make changes to your configuration without your consent. They will provide guidance and materials for you to handle it yourself.
Private users have access to free email support only.
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