Syndigo
Transform product data into dynamic commerce experiences with Syndigo's AI-powered platform
About Syndigo
Syndigo empowers brands and retailers with a unified platform that centralizes product data, enables seamless syndication, and delivers actionable insights. By leveraging AI and a global network of 3,500+ retail-brand connections, Syndigo ensures accurate, compliant, and enriched product information across all channels, accelerating time to market and driving revenue growth.
FAQ
You can get support by filling out the contact form on the support page, selecting the type of issue you're experiencing, and providing details such as your case description, product identifiers, and attachments if needed.
Support hours are Monday-Friday, 7 AM - 6 PM CST for US and other countries, and 9 AM - 5 PM CET for Europe.
You can request a new retailer or seek attribute/navigation assistance by selecting the appropriate issue type in the support form and providing details about your request.
If you are a 1WorldSync customer, you should click on the provided link for 1WorldSync product support.
You can contact Syndigo for sales inquiries by using the 'Talk to Sales' option on their website.
You can report various issues such as critical errors, image quality concerns, marketplace products incorrect or not live, spreadsheet import/export problems, and more. The support form allows you to select the specific issue type.
Yes, Syndigo offers training as part of its support services. You can select 'Training' as the issue type in the support form to request training assistance.
You can request administrative assistance for adding a new user or login assistance by selecting 'Administrative assistance' as the issue type in the support form.
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