About Swiftype
Swiftype delivers a seamless search experience for websites, helping businesses of all sizes provide highly relevant results. With a focus on security, customization, and ease of use, Swiftype's AI-powered solutions have transformed how organizations and users find information online. Founded in 2012 and headquartered in San Francisco, Swiftype serves thousands of enterprises across industries, from entertainment to government.
Pricing
Full pricing pageStandard
$79 per month
For simple websites
- Crawled weekly
- Core Search features
- Search analytics
- Multilingual support
- Unlimited users
Pro
$199 per month
Ready for growth
- Crawled twice daily
- Cross-domain search
- PDF/document indexing
- Advanced crawler settings
Premium
Custom
Mission-critical search
- Custom Pricing
- Enterprise-level SLA
- Enterprise-level security
- Dedicated hardware
- Account manager
- Commercial TOS
- Expert implementation team
FAQ
GDPR stands for the General Data Protection Regulation, which is an EU-wide law governing the use, sharing, transfer, and processing of personal data originating from the EU. Swiftype complies with GDPR and assists customers in achieving their own compliance by updating their privacy policy, implementing security measures, notifying regulators of breaches, and ensuring sub-processors meet the same standards.
Yes, Swiftype processes personal data to provide its products and services. As a data processor, Swiftype assists customers in responding to Individual Rights Requests under GDPR. Customers can often address these requests using product settings or APIs, but Swiftype can provide further assistance if needed by contacting privacy@elastic.co.
Swiftype primarily hosts customer data in IBM/Softlayer data centers in Texas, USA, with offsite backups in Amazon AWS infrastructure in the US. Swiftype does not host customer data within the European Union. Employees may access data for support and development purposes.
Swiftype does not provide a standard option for hosting customer data within the EU. However, they have technical capabilities to do so for specific cases. If you require EU hosting, contact the Swiftype sales team to assess eligibility.
Yes, Swiftype offers a Data Processing Addendum upon request to help customers meet GDPR obligations regarding the processing of EU personal data. To obtain a copy, contact privacy@elastic.co.
Swiftype implements organizational and technical controls to secure data, including SOC 2 certification. Security is a priority, and measures are in place to protect data integrity and compliance with GDPR requirements.
For GDPR-related questions, review Swiftype's Privacy Statement and FAQ page. If further assistance is needed, contact privacy@elastic.co.
Customers can delete indexed data using Swiftype APIs or dashboard settings for Site Search, App Search, and Enterprise Search services. For account closure, customers can use the dashboard or contact Swiftype Support.
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Pricing summary
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$79 per month
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