About Stonly
Stonly is a knowledge platform designed to enhance customer service efficiency. It provides personalized knowledge, AI assistance, and process automation to help support agents work faster and enable customers to self-serve more effectively. With features like interactive guides, AI-powered responses, and seamless integrations, Stonly reduces support tickets, training time, and resolution time while improving overall customer satisfaction.
Pricing
Full pricing pageSmall Business
Get started with self-serve support. Includes: Unlimited guides and tours, Multiple languages, 1 knowledge base, 4,000 guide views, 5 team members. For companies with under 100 employees.
- Unlimited guides
- Embed guides anywhere
- Multiple languages
- Knowledge Bases
- Unlimited triggers
- Full-path analytics
- Versioning
- Custom branding
- Targeting using your user data
- Integration with Segment, Zapier, Freshpaint, Rudderstack
- In-guide variables
- SEO customization
- Export guides as PDF
- Attach files to guides
Enterprise
Manage critical knowledge and support customers at scale. Custom plans can include everything in Small Business plus: Help desk integrations, AI Agents, Automations, SSO, Private knowledge bases, As many guide views and team members as you need.
- Unlimited guides
- Embed guides anywhere
- Multiple languages
- Knowledge Bases
- Unlimited triggers
- Full-path analytics
- Versioning
- Custom branding
- Targeting using your user data
- Integration with Segment, Zapier, Freshpaint, Rudderstack
- In-guide variables
- SEO customization
- Export guides as PDF
- Attach files to guides
- Auto-translate guides
- Advanced team rights management
- White label options
- Integration with Salesforce, Zendesk, Freshdesk, Front
- SSO compatibility
- Priority support
- Dedicated customer success
- Security review
- Surveys
FAQ
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