About Softeq
Softeq is a global technology partner specializing in custom software, embedded systems, IoT, AI, and hardware design. With nearly 30 years of experience, we deliver innovative solutions for startups, SMEs, and enterprises across industries like healthcare, automotive, industrial automation, and consumer electronics. Our expertise spans firmware, computer vision, blockchain, and digital transformation, backed by a proven seven-phase development process and a team of 200+ experts.
FAQ
Softeq offers three levels of support: Level 1 (24/7) for basic troubleshooting and monitoring, Level 2 (24/7) for system configuration and DevOps services, and Level 3 for expert troubleshooting, bug fixes, and code updates.
Softeq uses a Help Desk system based on Atlassian JIRA to prioritize, document, and route support issues, allowing for quick responses and tracking of each ticket.
Softeq offers services including web systems, mobile apps, cloud systems, AWS software, desktop apps, embedded system development, custom firmware, IoT solutions, AI/machine learning, and more.
Yes, Softeq's Level 3 support engineers handle updating legacy apps and implementing new features as part of their expert troubleshooting services.
Softeq serves industries such as consumer electronics, automotive, healthcare, energy, oil and gas, media and entertainment, industrial manufacturing, transportation, and more.
You can contact Softeq through their contact form, or reach their headquarters in Houston (US), EU headquarters in Vilnius (LT), client delivery center in Munich (DE), or development center in Guadalajara (MX) using the provided phone numbers and addresses.
Softeq holds certifications such as AWS Certified Partner, Microsoft Solutions Partner, Microsoft Azure Partner, ISO for Information Security and Quality Management Systems, and partnerships with Arduino, Qualcomm, and others.
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