Sessionic
A web extension for saving, managing, and restoring browser sessions, windows, and tabs
About Sessionic
Sessionic is a powerful web extension designed to help users save, manage, and restore browser sessions, windows, and tabs efficiently. With features like automatic session saving, URL filtering, and cross-browser support, it focuses on performance and low RAM usage. The extension also supports importing and exporting sessions and is compatible with other session managers like Session Buddy and OneTab.
FAQ
There are three levels of support: the basic plan included with your GitHub Enterprise license, GitHub Premium Support, and GitHub Premium Plus Support. Each level offers different features and support hours.
If you are an existing GitHub Premium Support customer, please sign in to the support portal. If you don’t already have GitHub Premium Support, please contact sales.
For initial troubleshooting, the assigned Premium Support Engineer or Customer Reliability Engineer will review and acknowledge your ticket. They may ask for additional information such as screenshots, error messages, log files, diagnostics files, support bundles, or the output of specific console commands. If a callback was requested, they may invite you to join a screen-sharing session.
GitHub Premium Support and GitHub Premium Plus Support customers have SLAs. For urgent priority tickets, the SLA guarantees a 30-minute initial response time, which includes troubleshooting. For high priority tickets, the SLA provides a four-hour initial response time.
Escalation and incident management is the ability to escalate ticket progression in the GitHub support portal. After someone escalates a ticket, Support Incident Coordinators orchestrate all necessary parties to resolve the ticket. Additionally, Senior Escalation Engineers facilitate GitHub-internal technical communications and liaise with the rest of GitHub to improve the support team’s capability in similar future circumstances.
GitHub Premium Plus Support includes all the features of Premium Support, plus additional benefits such as a designated Customer Reliability Engineer (CRE), incident management, quarterly enhanced health checks with findings and recommendations from a CRE, crisis prevention through guided incident simulations, 1 virtual training class per year, 12 hours of technical advisory hours per quarter, and application upgrade assistance and cloud planning by request.
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