About Root Insurance
Root Insurance offers personalized car insurance rates based on your actual driving behavior, measured through the Root app. By analyzing your driving habits, Root provides fair and potentially lower premiums for safe drivers. The app also allows you to manage your policy, file claims quickly, and earn referral rewards. Available in 35 states.
FAQ
You can pay right in the app or online using credit cards or Apple Pay. You can choose to pay monthly or every 6 months. Payment is processed immediately when you purchase the policy, even if the coverage starts at a later date.
Yes, you can change your monthly recurring payment date for the rest of your policy period or make a one-time adjustment (except during your renewal month). You can always see your next payment date in the Root app.
Policyholders can transfer states if Root is offered in the new state. Check the availability map to see if the new state is covered, and contact customer service to make the change. Note that insurance rates may be based on telematics and/or credit score depending on the state's laws.
You can access your insurance card anytime in the app. Root will also mail you a physical copy.
Root currently insures personal vehicles only. They do not cover motorcycles, ATVs, exotic, or commercial vehicles at this time.
You can make changes to your policy right in the app. Open the app, tap Auto Policy, then tap Profile information to make changes to driver, vehicle, or address, or select Coverages to make changes to your coverage. You’ll know if your policy changes affect your rate before you commit.
Yes, Roadside Assistance can be added to your policy for an additional cost. Any service less than $100 is covered for vehicles on your policy, up to three incidents per vehicle, per 6-month policy term.
You can file a claim through the Root app. At the bottom of your home screen in the app, scroll left and tap File a claim or get roadside assistance. Follow the prompts to submit your claim.
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