Protrader
Multi-asset trading platform for brokers, banks, and financial institutions
About Protrader
Protrader is a versatile multi-asset trading solution designed for retail brokers, banks, prime brokers, and liquidity providers. Since 2003, it has offered advanced front-ends, liquidity neutrality, and full business control. The platform supports Forex, equities, futures, bonds, options, CFDs, and spread betting in a DMA model, with desktop, web, and mobile trading terminals. Protrader is highly customizable, integrated with over 50 providers, and allows self-hosting for complete technological control.
FAQ
Protrader Solutions provides full support and consultancy throughout deployment, maintenance, and further development. Partners can report issues, request enhancements, or new custom upgrades via a semi-automated ticket system and dedicated staff.
Platform monitoring provides information about the condition of crucial segments of the solution functioning on the partner’s behalf, allowing quick access to problem signs and their location.
Protrader Solutions offers periodical software updates, which are implemented during weekends. Updates are optional and require the partner’s consent before implementation.
Protrader Solutions monitors important server parameters such as free RAM, CPU load, free disc space, inodes, network interface load, and network availability.
Yes, Protrader Solutions ensures brokers have a dedicated 24-hour support team available for all required assistance, saving time and reducing maintenance costs.
Partners can use the Protrader Solutions Client Center, an innovative project that allows sending bug reports and enhancement requests in a convenient and transparent way within a semi-automated system.
Support channels include tickets, emails, Skype, and phone.
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