Produce Pro Software
All-in-One ERP Software for Produce & Perishables Businesses
About Produce Pro Software
Produce Pro Software is a comprehensive, user-friendly ERP solution designed to streamline operations, boost profitability, and provide actionable insights for businesses in the perishables industry. With over 30 years of experience, Produce Pro offers scalable, flexible, and integrated tools to enhance efficiency and decision-making across the supply chain.
FAQ
You can contact Produce Pro Support via Aptean Connect, which is now the main channel for support. You can create and view cases, check on status updates, submit customization requests, and manage user access. Alternatively, you can call 630-395-9600, Option 1.
To access Aptean Connect, go to connect.aptean.com and follow the instructions to request access and set up a login. Note that your existing login credentials from the old Produce Pro Support Portal will not work for the new portal.
Produce Pro provides customers with manuals, release notes, and e-learning options. Every new implementation includes a classroom training package staffed by dedicated experts. For advanced education, Produce Pro University offers webinars and workshops on various topics.
After going live on the system, you will have access to the expert support team at any time, and you will have an account manager overseeing the big picture. Additionally, you can enjoy rapid-response, 24/7 emergency support.
Many Produce Pro employees have career history in the perishables industry, giving them a deep understanding of the urgency and challenges you face day-to-day. This industry expertise ensures tailored and effective support.
During the implementation process, Produce Pro consultants stay on-site around the clock until you are comfortable with the system. This ensures a smooth transition and minimizes disruptions to your operations.
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