About PowerDNS
PowerDNS provides high-performance, open-source DNS software designed for large-scale deployments. With features like encrypted DNS, advanced security, and cloud-native support, PowerDNS enhances internet speed, reliability, and protection for service providers and enterprises.
FAQ
Multiple service levels are available, ranging from office hours to 24/7 availability, all defined by SLAs.
Yes, the support team collaborates with Professional Services consultants to resolve problems not strictly related to PowerDNS solutions, including deployment, hardware, and operating system issues.
PowerDNS customers can contact the support team using their license key. Community users can access community support and resources.
Yes, 24x7 support is available from PowerDNS experts and developers.
PowerDNS focuses support on up-to-date major and minor product versions. The supported releases can be found on their website.
PowerDNS supports its open source products and commercial software on various operating systems. The latest supported OS versions are listed on their website.
Yes, PowerDNS offers hands-on installation and configuration assistance for optimal performance of your PowerDNS platform.
Yes, PowerDNS has a local Professional Services team available to assist with advanced customization and migration.
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