About PiPifier
PiPifier is a Safari extension for macOS and iOS that allows you to watch any HTML5 video in Picture-in-Picture mode, even on sites that restrict native controls. Simply install the extension, add it to your toolbar, and activate it while playing a video. No more full-screen distractions.
FAQ
There are three levels of support: the basic plan included with your GitHub Enterprise license, GitHub Premium Support, and GitHub Premium Plus Support. Each level offers different features and support options.
If you are an existing GitHub Premium Support customer, please sign in to the support portal. If you don’t already have GitHub Premium Support, please contact sales.
For initial troubleshooting, the assigned Premium Support Engineer or Customer Reliability Engineer will review and acknowledge your ticket. They may ask for additional information such as screenshots, error messages, log files, diagnostics files, support bundles, or the output of specific console commands. They may also collaborate with others in support, engineering, or the regional incident commander. If a callback was requested, they will determine if screen sharing is the most effective way to drive ticket resolution.
For urgent priority tickets, the SLA guarantees a 30-minute initial response time, which includes troubleshooting. For high priority tickets, the SLA provides a four-hour initial response time.
Incident response management helps manage the technical resources needed for case resolution. Support Incident Coordinators are available for incident response management 24/7.
GitHub Premium Support and GitHub Premium Plus Support customers are entitled to unlimited automated health check reports. Additionally, GitHub Premium Plus Support customers can request quarterly enhanced health checks with findings, interpretations, and recommendations from a Customer Reliability Engineer.
GitHub Premium Plus Support includes all the features of GitHub Premium Support, plus additional benefits such as a designated Customer Reliability Engineer, incident management, quarterly enhanced health checks, crisis prevention, 12 hours of technical advisory hours per quarter, and application upgrade assistance.
If you are an existing customer, you can upgrade to GitHub Premium Support to drive impact quickly. Contact the GitHub Premium Support Sales team for more information and to get a quote.
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Pricing summary
Model
Open source
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