About OVH VPS
OVH VPS provides a flexible, high-performance cloud platform tailored to your needs. Enjoy unlimited bandwidth, daily automatic backups, and anti-DDoS protection. Choose from scalable configurations to host websites, applications, or databases with ease.
FAQ
OVHcloud support handles incidents via telephone, email (ticket), and live chat. Premium level and above also offer on-demand support.
Yes, 24/7 customer service for incident management is available in English outside working hours for all levels. Business and Enterprise levels also include 24/7 telephone and ticket support.
OVHcloud aims to provide a first response within 15 minutes to 8 business hours, depending on the support level and request priority.
OVHcloud offers a Help Centre with FAQs, technical guides, case studies, a Status page for maintenance and incidents, and the OVHcloud Community for peer support.
You can change your support level via the OVHcloud Control Panel between Standard and Premium. For Business or Enterprise levels, contact OVHcloud to sign up for a subscription.
You can create and track a support ticket via the OVHcloud Control Panel. Click here to create a new ticket.
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