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OvationCXM

OvationCXM

OvationCXM: Streamline banking journeys with AI-powered orchestration

About OvationCXM

OvationCXM is a customer experience management platform designed to simplify complex banking operations. It enables financial institutions to design, manage, and optimize customer journeys in real time, leveraging embedded AI and ecosystem collaboration. By integrating with legacy systems and centralizing data, OvationCXM reduces onboarding abandonment and churn, delivering faster ROI and seamless experiences.

Basic CX

Custom

Streamline internal processes and manage CX workloads with high efficiency for fast resolutions.

  • CX Connect
  • CX Manager

Pro CX

Custom

Enhance Basic CX with powerful Journey Orchestration for end-to-end journey visibility and quicker time-to-revenue.

  • Journeys
  • Knowledge
  • CX Connect
  • CX Manager

Enterprise CX

Custom

Elevate Pro CX with cross-organizational Journey Orchestration across expanding business ecosystems for improved service governance.

  • Journeys
  • Knowledge
  • Ecosystem
  • CX Connect
  • CX Manager

Custom CX

Custom

Unleash the full power of CXM with our core platform CXMEngine, journey orchestration and the connection to our ecosystem marketplace.

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