About OrderMate
OrderMate provides a comprehensive Point of Sale solution tailored for hospitality businesses. With features like advanced table management, online ordering, at-table ordering, and powerful integrations, OrderMate helps streamline operations and enhance customer experiences. Backed by 20+ years of industry expertise, our team offers 24/7 support and customized solutions to help your business thrive.
FAQ
You can get help by lodging a ticket through the request form, using live chat, submitting a support request in the OrderMate portal, or calling 1300 667 067.
Support options include a request form, live chat, support request submission in the OrderMate portal, and phone support at 1300 667 067.
The response time varies, but customers have reported quick and efficient resolutions to their issues, with some problems being fixed promptly.
Yes, OrderMate provides help guides filled with tips and information to help you make the most of your POS system.
Yes, you can detail your issue in the OrderMate portal and book a time to receive a support call.
Customers have praised OrderMate's customer service, describing it as exceptional, helpful, efficient, and knowledgeable.
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