About Onfleet
Onfleet is an AI-driven delivery orchestration platform that optimizes route planning, enhances visibility, and improves customer experience for businesses managing their own fleets or working with delivery partners. With real-time tracking, automated notifications, and advanced analytics, Onfleet helps reduce costs, increase on-time deliveries, and scale operations efficiently across industries like pharmacy, grocery, and cannabis.
Pricing
Full pricing page Free option
Launch
$619 per month
All the basics for new and small teams
- Includes 2,500 delivery or pickup tasks
- Unlimited users
- #1 Driver app in last-mile delivery
- Photo and signature proof of delivery
- Driver-dispatcher chat
- Basic route optimization
- Status and ETA-triggered notifications
- Driver pay calculation
- 90-day historical reporting
- Ready-to-use integrations
- API & webhook access
- Email and scheduled phone support
- Branded tracking experience
Scale
$1,349 per month
Advanced tools for growing delivery operations
- Everything in Launch
- Includes 5,000 delivery or pickup tasks
- Barcode scanning
- ID scanning and age verification
- Customized completion requirements
- Advanced route optimization (with API access)
- Dynamic ETA notifications
- Auto-dispatch
- Custom fields
- Operational Command Center
- 1-year historical reporting
- Guided onboarding
Enterprise
$3,099 per month
Customized solutions for established delivery operations
- Everything in Scale
- 10,000+ delivery or pickup tasks
- Multi-brand and multi-region support
- Enhanced branding and telephony capabilities
- Enterprise SSO
- Lifetime historical reporting
- Premium onboarding, implementation, and support
Courier Suite
$299 per month
A specialized last-mile delivery add-on designed exclusively for couriers and carriers.
- Customizable service and rates
- Client-facing order entry and tracking portals
- Automated e-commerce order intake and integrations
- Address Book
- Customizable tracking, notifications, and branding settings
- Client invoicing
- Order label creation and printing
FAQ
To contact the support team, please send an email to support@onfleet.com. The team members are available across different time zones to assist users.
The Onfleet Driver App is available for Apple iOS 12+ and Android 5.0+ (Lollipop) phones and tablets. Windows and Blackberry mobile devices are not supported.
A task is the core object of work in the service and is either a pickup or delivery performed at a destination. For billing purposes, tasks are only counted when they reach the 'Completed' status.
Predictive ETA is an advanced feature that provides a dynamic estimated time of arrival and estimated time of completion for every delivery assigned to a driver. It helps dispatchers get a fairly accurate picture of a driver’s estimated time of arrival for a task and completion time for a whole route.
The top of the dashboard offers the option for 'Map' and 'Table' view. Click on the option you prefer to change your view. The table view allows users to view tasks presented as rows in a flexible table format with task sorting and batch task actions.
Yes, there are role-based support articles available for Admins, Dispatchers, Drivers, Partners & Integrations, and Developers. These articles provide specific guidance and solutions tailored to each role.
You can browse through role-based support articles or videos to quickly find answers to your questions. Additionally, you can search through the support content or contact the support team for further assistance.
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Pricing summary
Free tier available
Starting from
Starting at $619 / mo
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