OctoSQL
Query multiple databases and file formats with SQL using OctoSQL's unified interface
About OctoSQL
OctoSQL is a powerful CLI tool that allows you to query various databases and file formats using SQL, even enabling JOINs between them. It also functions as an extensible dataflow engine, letting you add a SQL interface to your applications. With support for multiple file formats and plugins for additional databases, OctoSQL simplifies data integration and analysis.
Pricing
Full pricing pageFreemiumFree option
Free
$0 per month
The basics for individuals and organizations
- Unlimited public/private repositories
- Host open source projects in public GitHub repositories
- Dependabot security and version updates
- 2,000 CI/CD minutes/month
- 500MB of Packages storage
- Issues & Projects
- Community support
Popular
Team
$4 per month
Advanced collaboration for individuals and organizations
- Everything included in Free
- Access to GitHub Codespaces
- Repository rules
- Multiple reviewers in pull requests
- Draft pull requests
- Code owners
- Required reviewers
- Pages and Wikis
- Environment deployment branches and secrets
- 3,000 CI/CD minutes/month
- 2GB of Packages storage
- Web-based support
- GitHub Secret Protection
- GitHub Code Security
Enterprise
$21 per month
Security, compliance, and flexible deployment
- Everything included in Team
- Data residency
- Enterprise Managed Users
- User provisioning through SCIM
- Enterprise Account to centrally manage multiple organizations
- Environment protection rules
- Repository rules
- Audit Log API
- SOC1, SOC2, type 2 reports annually
- FedRAMP Tailored Authority to Operate (ATO)
- SAML single sign-on
- Advanced auditing
- GitHub Connect
- 50,000 CI/CD minutes/month
- 50GB of Packages storage
- Premium support
FAQ
There are three levels of support: the basic plan included with your GitHub Enterprise license, GitHub Premium Support, and GitHub Premium Plus Support. Each level offers different features and support options.
If you are an existing GitHub Premium Support customer, you can sign in to the support portal. If you don't already have GitHub Premium Support, you should contact the sales team.
For urgent priority tickets, the SLA guarantees a 30-minute initial response time, including troubleshooting. For high priority tickets, the SLA provides a four-hour initial response time.
The assigned Premium Support Engineer or Customer Reliability Engineer will review and acknowledge your ticket. They may ask for additional information such as screenshots, error messages, log files, diagnostics files, support bundles, or the output of specific console commands. They may also collaborate with others in support, engineering, or the regional incident commander. If a callback was requested, they will determine if screen sharing is the most effective way to drive ticket resolution.
Upgrading to GitHub Premium Support provides faster responses 24/7, expert support in one central location, a dedicated engineer who knows your account, and access to convenient self-service tools. It also includes phone support in English via callback request, screenshare support for critical issues, guaranteed service level agreements (SLAs), priority ticket handling, and escalation management.
GitHub Premium Plus Support includes all the features of GitHub Premium Support, plus additional benefits such as a designated Customer Reliability Engineer (CRE), incident management, quarterly enhanced health checks with findings and recommendations from a CRE, crisis prevention through guided incident simulations, one virtual training class per year, 12 hours of technical advisory hours per quarter, and application upgrade assistance and cloud planning by request.
GitHub Premium Support and GitHub Premium Plus Support customers are entitled to unlimited automated health check reports. Additionally, GitHub Premium Plus Support customers can request quarterly enhanced health checks with findings, interpretations, and recommendations from a Customer Reliability Engineer.
Escalation and incident management is the ability to escalate ticket progression in the GitHub support portal. After someone escalates a ticket, Support Incident Coordinators orchestrate all necessary parties to resolve the ticket. Additionally, Senior Escalation Engineers facilitate GitHub-internal technical communications and liaise with the rest of GitHub to improve the support team’s capability in similar future circumstances.
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Pricing summary
Model
Freemium
Starting from
Free plan available, Team plan starts at $4 USD per user/month
Categories
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