NetBackup
Enterprise-grade data protection and cyber resilience for modern businesses
About NetBackup
Cohesity's NetBackup offers a unified platform for backup, recovery, and cyber resilience. It simplifies data management across hybrid and multi-cloud environments while providing advanced security features like immutable storage, anomaly detection, and automated recovery orchestration. Ideal for organizations seeking to protect critical data and ensure business continuity.
FAQ
The initial response time for a P1 error is one hour. For P2 and P3 errors, the response times are two and four hours, respectively.
You can access support through phone, web, email, and IM. Cohesity responds the way you prefer.
Cohesity offers flexible contract lengths ranging from one to five years to meet your business needs.
Cohesity CERT provides expert incident response and robust recovery tools to minimize downtime and data loss, helping your business recover faster from cyberattacks.
Yes, Cohesity's professional services are designed to help organizations plan, deploy, optimize, and support their technology investments across the full software lifecycle.
Cohesity has an 85+ Net Promoter Score, indicating high customer satisfaction with their support services.
Yes, Cohesity provides global technical support numbers for different regions, including Americas, EMEA, and APAC. For example, the main support line in the Americas is 1-855-784-2293.
Parts delivery can be arranged from hours to the next business day, depending on your needs.
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