MyFamilyTracker
Keep your family safe with real-time GPS tracking across Android and iOS devices
About MyFamilyTracker
MyFamilyTracker is a cross-platform GPS tracking app designed to help you monitor the location of your loved ones. Compatible with both Android and iOS, it offers features like geofencing, location history, and worldwide tracking. The app requires explicit consent from the tracked party and provides online access to location data via a web browser.
FAQ
The application needs to be installed on each phone you would like to track. However, you do not have to purchase it for all the phones provided that you are installing it on devices belonging to your family members. With one purchase per platform (Android or iOS), you can install it on all family devices.
No. Once you have purchased the application, you can install and uninstall it as many times as you want. If you reset your phone or buy a new device, as long as you use the same Google Checkout Account (Google email) to set the phone up again, you can download all applications you had purchased before for free, including Family Tracker.
Make sure that the 'Auto report location' checkbox is selected in the settings screen of the Family Tracker application. If the tracked device is running Android 6.0 (Marshmallow) and above, the Family Tracker app should be excluded from the battery optimization on the phone.
From the home screen of the phone, go to: Menu -> Settings -> Location & Security and make sure that both 'Use wireless networks' and 'Use GPS satellites' are checked. Enable the Wi-Fi on the device whenever possible.
Family Tracker obtains the best accuracy the device (phone or tablet) can provide at the time it was requested. The accuracy can vary depending on whether the location is obtained via GPS, cell tower triangulation, or Wi-Fi radio.
Make sure that the data is enabled on the remote phone and that it has access to the Internet. If the issue persists, it is possible that the other phone's Google Notification ID was unregistered. You can renew it by uninstalling and reinstalling Family Tracker or by clearing the application data.
First, make sure that the other phone has Family Tracker installed and that the email address used to register it has been validated. If the issue persists, follow the instructions provided for 'My pings are no longer being received by the remote phone?'
Check the 'spam' folders in your mailboxes. If they're not there, either try to add the address 'FamilyTrackerRobot@logsat.com' in your list of allowed senders, or try using a different email address to see if you receive them. You can also resend the email by reopening the Family Tracker application and selecting the 'Resend Email' option.
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