My AskAI
Transform customer support with AI-powered instant answers, reducing search and response times across all your content.
About My AskAI
My AskAI empowers businesses to deliver instant, accurate responses to customer queries by leveraging AI across documents, websites, and help content. Deploy a custom ChatGPT-like solution in under 2 minutes, cutting support costs and improving efficiency.
Key features
Customizable AI
Tailor AI to your needs
Build AI instances that align with your business goals, ensuring relevant and precise responses for your audience.
Easy Integration
Seamless setup for any team
Integrate AI support into your existing helpdesk or website with minimal technical effort, making advanced automation accessible.
Cost-Effective
Affordable AI for all
Competitive pricing makes AI-driven support viable for startups, small businesses, and large enterprises alike.
User-Friendly Interface
Simple and intuitive
A clean, easy-to-navigate platform that streamlines AI setup, training, and management without complexity.
Language Support
Global-ready AI
Support customers worldwide with multilingual capabilities, ensuring accurate responses in over 95 languages.
Pricing
Full pricing pagePro
For companies looking to start using AI for customer support.
- 1,000 tickets/month included ($0.12/extra ticket, up to 5,000/mo)
- Live chat support (replies within 1 day)
- Standard support
- Integrate with your Intercom, Zendesk, Freshdesk inbox
- Replies & escalates all within your existing support platform
- Add & sync unlimited help centre articles or documents & up to 3 websites
- Connect & sync with Google Drive, Notion + many others
- Guidance instructions
- AI self learning
- Chrome Extension AI Copilot
- AI customer satisfaction (CSAT) scores
- Connect live user data to personalize responses e.g. recent orders
- Advanced Actions & Tasks e.g. refunds, cancellations, etc.
- Automatic tagging e.g. contact reason, sentiment, etc.
- Advanced insights, analytics & alerts
- Export insights & conversations
- Fully multi-lingual (95+ languages)
- 5 team seats
- Add on: Remove My AskAI branding ($49/mo)
- Add on: API, Slack & Teams access ($49/mo)
Scale
For companies who take their customer service seriously.
- 2,000 tickets/month included ($0.10/extra ticket, 15% cheaper)
- Priority live chat support (replies same day) + 1 video call/month
- Advanced support (learn more)
- Integrate with your Intercom, Zendesk, Freshdesk inbox
- Replies & escalates all within your existing support platform
- Add & sync unlimited help centre articles or documents & up to 10 websites
- Connect & sync with Google Drive, Notion + many others
- Guidance instructions
- AI self learning
- Chrome Extension AI Copilot
- AI customer satisfaction (CSAT) scores
- Connect live user data to personalize responses e.g. recent orders
- Advanced Actions & Tasks e.g. refunds, cancellations, etc.
- Automatic tagging e.g. contact reason, sentiment, etc.
- Advanced insights, analytics & alerts
- Export insights & conversations
- Fully multi-lingual (95+ languages)
- Unlimited team seats
- My AskAI branding removed (worth $49/mo)
- API, Slack & Teams access (worth $49/mo)
- Train on historic tickets
- Multi-agent setup (multiple brands, regions or customer types)
- SOC-2 Type II report
Enterprise Plan
For large enterprises, agencies and platform owners.
- Everything in Scale (incl. 30 days free trial)
- Priority live chat or email support (<3 hours) + private Slack channel
- White glove setup & onboarding
- Dedicated success manager
- Monthly account audit (identifying issues & opportunities)
- Discounted volume pricing
- Invoice billing (monthly, quarterly, annually)
- Highest priority Enterprise support
- SOC-2 (Type 2) certification
- Unlimited AI agents
- Whitelabel solution / API access
- Custom features
- Custom integrations & APIs
FAQ
Alternatives to consider
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Resources
Pricing summary
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