Labidesk
All-in-one helpdesk software to engage leads and delight customers
About Labidesk
LabiDesk is a comprehensive helpdesk platform designed to streamline customer service operations. With features like a shared inbox, knowledge base, live chat, and omnichannel support, it helps teams organize, automate, and enhance customer interactions. Trusted by over 2000 companies, LabiDesk improves customer satisfaction and retention with tools for ticket management, automation, and analytics.
Pricing
Full pricing pageStarter
5 Agents, 1 Projects (Domains), 25000 Tracked Users, Shared Inbox (Ticketing system), 3 Mailboxes, Shared Inbox, Live Chat, Mini CRM, Help Center Portal, Knowledge Base, Help Widget, Help Articles & Guides, Support Contact Form, Engagement & Feedback Collection, Update Announcements
- 5 Agents
- 1 Projects (Domains)
- 25000 Tracked Users
- Shared Inbox (Ticketing system)
- 3 Mailboxes
- Shared Inbox
- Live Chat
- Mini CRM
- Help Center Portal
- Knowledge Base
- Help Widget
- Help Articles & Guides
- Support Contact Form
- Engagement & Feedback Collection
- Update Announcements
Growth
20 Agents, 1 Projects (Domains), 500000 Tracked Users, Shared Inbox (Ticketing system), 20 Mailboxes, Shared Inbox, Live Chat, Omnichannel Shared Inbox, SLA, Automation Rules, Auto Responders, Macros, Departments, Signatures, Mini CRM, eCommerce Friendly, User Segmentation, Help Center Portal, Customizable Help Center Site, Custom Domain, Knowledge Base, Help Widget, Help Articles & Guides, Support Contact Form, Engagement & Feedback Collection, Update Announcements, User Feedback, Boosted Announcements, Public Roadmap, Additional Reports (Analytics), Remove LabiKnow Branding, Zapier, Integrately, Custom Integrations
- 20 Agents
- 1 Projects (Domains)
- 500000 Tracked Users
- Shared Inbox (Ticketing system)
- 20 Mailboxes
- Shared Inbox
- Live Chat
- Omnichannel Shared Inbox
- SLA, Automation Rules, Auto Responders
- Macros, Departments, Signatures
- Mini CRM
- eCommerce Friendly
- User Segmentation
- Help Center Portal
- Customizable Help Center Site
- Custom Domain
- Knowledge Base
- Help Widget
- Help Articles & Guides
- Support Contact Form
- Engagement & Feedback Collection
- Update Announcements
- User Feedback
- Boosted Announcements
- Public Roadmap
- Additional Reports (Analytics)
- Remove LabiKnow Branding
- Zapier, Integrately
- Custom Integrations
Enterprise
Unlimited Agents, 1 Projects (Domains), Unlimited Tracked Users, Shared Inbox (Ticketing system), Unlimited Mailboxes, Shared Inbox, Live Chat, Omnichannel Shared Inbox, SLA, Automation Rules, Auto Responders, Macros, Departments, Signatures, Mini CRM, eCommerce Friendly, User Segmentation, Help Center Portal, Customizable Help Center Site, Custom CSS / Design, Custom Domain, Free SSL, Knowledge Base, Help Widget, Help Articles & Guides, Support Contact Form, Engagement & Feedback Collection, Update Announcements, User Feedback, Boosted Announcements, Public Roadmap, Additional Reports (Analytics), Remove LabiKnow Branding, Zapier, Integrately, Custom Integrations
- Unlimited Agents
- 1 Projects (Domains)
- Unlimited Tracked Users
- Shared Inbox (Ticketing system)
- Unlimited Mailboxes
- Shared Inbox
- Live Chat
- Omnichannel Shared Inbox
- SLA, Automation Rules, Auto Responders
- Macros, Departments, Signatures
- Mini CRM
- eCommerce Friendly
- User Segmentation
- Help Center Portal
- Customizable Help Center Site
- Custom CSS / Design
- Custom Domain
- Free SSL
- Knowledge Base
- Help Widget
- Help Articles & Guides
- Support Contact Form
- Engagement & Feedback Collection
- Update Announcements
- User Feedback
- Boosted Announcements
- Public Roadmap
- Additional Reports (Analytics)
- Remove LabiKnow Branding
- Zapier, Integrately
- Custom Integrations
FAQ
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