About Insta HMS
Insta HMS is a comprehensive hospital management solution designed to simplify clinic workflows, enhance patient engagement, and boost productivity. With over 15 years of experience, it serves 18,000+ daily users across 1,250+ centers in 22+ countries. The platform offers automated workflows, online booking, EMRs, real-time alerts, and secure access to operational, financial, and clinical records.
FAQ
You can request a demo by sending an email to insta-marketing-team@practo.com, filling out the form on the Contact Us page, or giving them a call. One of their representatives will contact you at the earliest.
Insta by Practo’s pricing depends on factors such as the number of users, centers, product bundles, integrations, implementation time, and hosting options. They offer competitive pricing after assessing your needs.
Yes, Insta by Practo provides training through their implementation teams, both onsite (especially in the Middle East and India) and remotely. They also offer refresher training and support for software upgrades.
Insta by Practo offers 12/7 remote support as part of their maintenance services. For highly critical issues outside business hours, they are reachable by phone, customer support portal, and online means.
You need to ensure that servers, computers, printers, networking, and internet connections are available and operational. Insta by Practo’s team will check these requirements and can assist with hardware purchases if needed.
Insta by Practo provides multiple backup options. For cloud-hosted servers, backups are stored on the cloud. For on-prem servers, options include cloud backups (up to 2GB every 6 hours) and streaming replication (with a max data loss of 5-10 mins).
Yes, Practo is ISO-27001 certified and hosts data on HIPAA-compliant servers. They also use role-based access controls, encrypted digital certificates, and secure remote support practices to protect your data.
Insta by Practo does not offer an accounting solution but provides APIs to integrate with third-party accounting packages like SAP, Oracle, Microsoft Dynamics, Tally, and Focus ERP.
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