ImageTrend EMS Critical Care
Streamline EMS documentation with configurable ePCR solutions
About ImageTrend EMS Critical Care
ImageTrend EMS Critical Care provides intuitive, configurable ePCR software designed for emergency medical services. The platform simplifies patient care documentation, ensures NEMSIS compliance, and integrates seamlessly with CAD, medical devices, and hospital systems. Features include offline documentation, configurable workflows, and real-time data insights to improve efficiency and patient outcomes.
FAQ
Support hours are Monday - Friday, 6:00 AM - 8:00 PM CT.
You can contact support by phone at 888-730-3255, through a support ticket account, or via live chat after logging in.
Yes, ImageTrend provides product-specific and customizable training through ImageTrend University, which includes educational videos, manuals, quick guides, and workbooks.
If you already have a support ticket account, you can log in and submit a ticket. If you need to create an account, you can sign up here.
ImageTrend University is an online platform offering self-guided tutorials, educational videos, manuals, quick guides, and workbooks to help clients learn and train on the software.
You can use UserVoice, a community platform where users can post feature requests or enhancement ideas and vote on others' suggestions.
ImageTrend's Implementation team focuses on understanding your vision and goals to deliver a successful, tailored solution that adapts to your organization's unique needs.
Yes, ImageTrend offers webinars, events, guides, and emergency reporting resources to keep you informed and empowered.
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