About Ibexa DXP
Ibexa DXP is a comprehensive digital experience platform that unifies marketing, content, and data orchestration. It connects customer insights, product data, and content across channels to deliver consistent, personalized experiences at scale. Trusted by over 1,000 brands worldwide, Ibexa offers AI-powered tools, multi-language support, and seamless multi-channel publishing to streamline marketing operations and drive measurable growth.
FAQ
All Ibexa DXP subscribers have access to a highly professional support service with three tiers of support and escalation processes. Depending on your subscription level, you may also benefit from phone support and online 24/7 support.
Support services are provided online via the Ibexa Service Portal.
With an Ibexa DXP subscription, your installation benefits from quality assurance programs, including patch releases to fix issues identified in the software.
As the creator of Ibexa software, Ibexa offers prompt bug fix services. Depending on the service level, hot fixes are also provided as a rapid-response measure to workaround issues before the fix is available in the maintenance service.
An Ibexa DXP subscription guarantees that any security issue will be dealt with promptly to reduce risk. Ibexa follows a precise process to solve issues and ensures no public information about security issues is shared before customers are aware and have time to patch their installations.
Yes, you can request a consultation by clicking the 'Request a Consultation' button on the Ibexa website.
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