About Gorgias
Gorgias is a conversational AI platform designed for ecommerce brands, helping them sell more and resolve support inquiries efficiently. With features like AI Agent, Shopify integration, and unified customer data, Gorgias automates 60% of support inquiries and increases conversions 2.5x. Trusted by 17,000 brands globally, it streamlines support, sales, and marketing in one platform.
Pricing
Full pricing pageStarter
$10 per month
50 tickets/mo
- Helpdesk with 50 tickets/month
- Support & ticket management
- Omnichannel support
- Integrations & Insights
- User permissions
- AI Agent with selectable automation levels
Basic
$50 per month
300 tickets/mo
- Helpdesk with 300 tickets/month
- Support & ticket management
- Omnichannel support
- Integrations & Insights
- User permissions
- AI Agent with selectable automation levels
Popular
Pro
$300 per month
2,000 tickets/mo
- Helpdesk with 2,000 tickets/month
- Support & ticket management
- Omnichannel support
- Integrations & Insights
- User permissions
- AI Agent with selectable automation levels
Advanced
$750 per month
5,000 tickets/mo
- Helpdesk with 5,000 tickets/month
- Support & ticket management
- Omnichannel support
- Integrations & Insights
- User permissions
- AI Agent with selectable automation levels
Enterprise
Custom
Custom volume
- Helpdesk with custom ticket volume
- Support & ticket management
- Omnichannel support
- Integrations & Insights
- User permissions
- AI Agent with selectable automation levels
FAQ
Gorgias offers integrations with popular ecommerce platforms such as Shopify, BigCommerce, Magento, and WooCommerce. You can explore all 100+ apps and preferred integrations like Loop Returns, Yotpo, Recharge, and Bloomreach.
Gorgias is designed to support various industries including Clothing & Apparel, Subscriptions, Beauty & Cosmetics, Health & Wellness, Home & Garden, and Food & Beverage.
The AI Agent can automate 60% of email and chat conversations, handle real-time order tracking, manage exchanges and returns, and provide instant support to reduce your team's workload.
Yes, you can sign up for a free trial to start using Gorgias. Additionally, you can book a demo to see the product in action.
Gorgias provides a dedicated security page where you can find details about their security measures, privacy policies, and compliance standards.
Yes, the AI Agent can be customized to mirror your brand voice with adjustable tone settings, ensuring responses are on-brand and professional.
Gorgias offers support through various resources such as the Help Center, Gorgias Academy, customer stories, and community insights. You can also explore webinars and help articles for deeper insights.
Gorgias provides an ROI Calculator tool that helps you estimate the return on investment by analyzing cost savings, efficiency improvements, and other metrics.
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Pricing summary
Starting from
$10/mo
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